The ground rules
Terms of service.
A few basics for ordering from TORUNNO. Please read these terms before placing an order.
Last updated: October 2026
Products and availability
Product colours may look slightly different across screens. Sizes and product details are listed on each product page; please check them before ordering. Availability is based on the stock count shown by the store and may change.
Prices and payment
Prices are shown in Bangladeshi taka (BDT). The checkout shows the delivery fee and total before the order is placed. This store currently accepts cash on delivery; payment is made to the courier when the order arrives. Placing an order submits a request for the store to fulfil it; the store may contact you to confirm details before dispatch.
Customer details
Please provide an accurate phone number and complete address. Incorrect or incomplete information may delay delivery or prevent a courier from completing it.
Delivery and exchanges
Delivery times depend on the courier and destination. For a size exchange, damaged product, or other issue, contact the store before sending an item back. The store will confirm next steps and any applicable courier costs for each request.
Contact
For questions about an order or these terms, use the contact page.

